Terms of Service

These Terms of Service ("Terms") govern your use of World2Me.ai, the website at world2me.euai.cc and the software, workflows and services offered through it (together, the "Service"). In these Terms, "World2Me.ai", "we", "us" and "our" mean the business that operates the Service, and "you" and "your" mean the person or organisation using it.

Please read these Terms carefully. They form a binding agreement between you and us, and they work together with our Privacy Policy, Refund & Cancellation Policy and Acceptable Use Policy, which are published on this website and form part of these Terms.

1. Accepting these terms

By creating an account, ticking the box at sign-up, buying a plan, redeeming a voucher code or otherwise using the Service, you confirm that you have read and agree to these Terms. If you do not agree, please do not use the Service.

If you use the Service on behalf of a company or other organisation, you confirm that you have the authority to accept these Terms for it, and "you" includes that organisation.

You must be at least 18 years old, or the age of legal majority where you live if that is higher, to use the Service.

2. What the Service is

World2Me.ai is a cloud-based business productivity platform. It provides structured workflows that turn the facts you supply into ready-to-use business material, including:

• product listings, catalogue data and specification sheets;
• marketing campaign assets such as emails, advertisements and social media posts;
• sales and customer support material such as replies, follow-ups and summaries;
• operational documents such as meeting actions, procedures and cleaned-up data;
• product images, short promotional videos and voiceovers;
• batch processing of spreadsheets, where each row is run through a workflow.

Each workflow asks for specific information, and the results are based on the information you provide and the brand profiles you save. The Service uses third-party artificial intelligence ("AI") models to produce its results.

We may add, change or retire workflows and features over time to improve the Service. If we remove something that is a material part of a plan you have paid for, we will tell you in advance where we reasonably can.

3. Your account

To use most of the Service you need an account. When you register, you agree to:

• give accurate, complete and current information, and keep it up to date;
• keep your password confidential and not share your account with anyone else;
• tell us straight away at ed.naberhuis@global-arena.at if you believe someone has accessed your account without your permission.

You are responsible for everything that happens under your account, unless it happens because of a failure on our part. Each account is for one person. If several people in your organisation need access, each of them needs their own account.

4. Plans, credits and pricing

Plans. The Service is offered through the plans shown on our pricing page. Each plan sets out its price, its billing period (for example monthly or yearly) and what it includes, such as a number of credits and the number of brand profiles you can save. Some plans may be free, and some may include a free trial. The details shown when you choose a plan are the ones that apply to you.

Credits. Running a workflow uses credits from your account. All workflows draw on the same credit balance. The number of credits a run will use is shown before you start it. It depends on what the run produces: for example a text workflow, an image, the length of a voiceover script, or the length and resolution of a video.

Plan allowance. Your plan gives you an allowance of credits at the start of each billing period. Unused allowance does not roll over: at the start of each new period your allowance is reset to the amount your plan includes.

Top-up credits. Credits bought separately as a top-up are added to your balance, are used after your plan allowance, and do not expire while your account remains open.

Failed runs. If a run fails for a technical reason and produces no result, the credits it used are returned to your balance automatically.

Changes to prices. We may change our plan prices or the number of credits a workflow uses. A change to a plan's price takes effect from your next billing period after we have told you about it. A change to what a workflow uses is shown before you run it.

5. Payment and billing

Payments for World2Me.ai plans are taken at checkout by the payment provider named on the checkout page. Card and bank details are entered with that provider and never reach our servers. You can also start or upgrade a plan with a voucher code, redeemed under Billing in your account. A code bought directly from World2Me.ai is covered by our refund policy. A code bought from a reseller, marketplace or other third party is paid for, invoiced and refunded by whoever sold it to you, under their terms.

Paid plans are billed in advance at the start of each billing period and renew automatically until you cancel. By subscribing, you authorise the recurring charge for your plan to the payment method you provided, until you cancel.

Prices are shown in the currency displayed at checkout. Depending on where you are, sales tax, VAT or a similar tax may be added at checkout. If a payment fails, we or our payment provider may try again, and we may pause or downgrade your plan until payment is made.

Refunds and cancellations are covered by our Refund & Cancellation Policy.

6. Cancelling and ending your account

You can cancel your plan at any time from the Billing page in your account. Your plan stays active until the end of the billing period you have already paid for, and you will not be charged again. You can also close your account at any time from your account settings, which permanently deletes your account and the information in it.

We may suspend or close your account if you seriously or repeatedly break these Terms or our Acceptable Use Policy, if we are required to by law, or if your use puts the Service or other users at risk. Where it is reasonable, we will warn you first and give you a chance to put things right. If we close your account without good reason, we will refund any unused part of a paid period.

7. Your content and your results

What you provide. You keep all ownership rights in the information, text, data, brand material, logos, photographs and files you submit to the Service ("Your Content"). You give us permission to store, process and transmit Your Content only as needed to provide the Service to you, including sending it to the AI providers that power the workflows you run.

You confirm that you have the rights needed to submit Your Content, and that using it with the Service does not break the law or anyone else's rights.

What you create. As between you and us, and subject to these Terms and to payment of any fees due, you own the results produced for you by the Service ("Your Results") and may use them for any lawful purpose, including commercially. Because AI models can produce similar results for different people, we cannot promise that Your Results are unique, and other users may receive similar results.

Checking your results. AI output can be inaccurate, incomplete or unsuitable. Workflows are designed to use only the facts you supply, but you are responsible for reviewing Your Results before you use or publish them, including checking that claims, prices, specifications and legal statements are correct and that they comply with the rules of any marketplace, platform or advertising network you use.

8. Files are kept for a limited time

Images, videos and voiceovers produced by the Service, and any photographs you upload for them, are deleted automatically 48 hours after they are made. You are told this before you run a workflow and on each result. Please download any file you want to keep within that time. Text results stay in your account until you delete them or close your account.

9. Acceptable use

You must use the Service lawfully and in line with our Acceptable Use Policy. In particular, you must not use it to produce unlawful, harmful, deceptive or infringing material, to impersonate anyone, or to interfere with the Service or other users.

10. Our intellectual property

The Service itself, including its software, design, workflows, text, graphics, trademarks and branding, belongs to us or our licensors and is protected by intellectual property laws. These Terms give you a limited, personal, non-exclusive, non-transferable right to use the Service while your account is in good standing. They do not give you any other rights in the Service.

If you send us feedback or suggestions, we may use them freely without any obligation to you.

11. Third-party services

The Service relies on third parties, including AI model providers, hosting providers and payment providers. Your use of features that depend on them may also be subject to their terms. We are not responsible for services operated by third parties, but we choose them with care and remain responsible for the Service we provide to you.

12. Availability and changes

We work hard to keep the Service available, secure and reliable, but we do not promise that it will always be available or free of errors. It may sometimes be unavailable for maintenance or because of events outside our control, including outages at the AI providers it depends on.

13. Disclaimer

Except as expressly set out in these Terms, the Service is provided "as is" and "as available". To the fullest extent permitted by law, we do not give any warranty that the Service or Your Results will meet your requirements, achieve any particular outcome, or be accurate, complete or fit for a particular purpose.

14. Limitation of liability

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, such as liability for death or personal injury caused by negligence, or for fraud.

Subject to that, and to the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, business, goodwill or data, arising from your use of or inability to use the Service or Your Results. Our total liability to you for all claims relating to the Service in any twelve-month period is limited to the amount you paid us for the Service in that period.

If you use the Service as a consumer, you may have legal rights that these Terms cannot change. Nothing in these Terms affects those rights.

15. Indemnity

If you use the Service for business purposes, you agree to cover any claims, losses and costs (including reasonable legal fees) that we suffer because of Your Content, your use of Your Results, or your breach of these Terms or the law.

16. Changes to these terms

We may update these Terms from time to time, for example to reflect changes to the Service or the law. If a change materially affects you, we will tell you in advance by email or through the Service. If you continue to use the Service after a change takes effect, the updated Terms apply. If you do not agree with a change, you can cancel your plan and close your account.

17. General

These Terms are governed by the laws of the country in which World2Me.ai is established, and the courts of that country have jurisdiction, except where the law of the country you live in gives you the right to bring a claim locally.

If any part of these Terms is found to be unenforceable, the rest remains in effect. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these Terms without our agreement. We may transfer ours to a business that takes over the Service, as long as your rights are not reduced.

18. Contact us

If you have any questions about these Terms, please write to us at ed.naberhuis@global-arena.at.